Powerchair Insurance

Protect your powered wheelchair with Mark Bates Ltd. Our powered wheelchair insurance covers accidental damage, punctures and a breakdown service.
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Or call 01476 512190
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20,886 Reviews

Comprehensive Cover for Your Powered Wheelchair

For complete peace of mind, combine this with our Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.

Find out more here

Public Liability

Covering claims against you if you have accidentally injured someone or damaged their property.

24/7 National Breakdown Recovery

Our Mobility Scooter Insurance includes 24hour breakdown recovery as standard to get you and your equipment back home safely.

Accidental Damage

Get your equipment repaired following an accident, theft or vandalism so you will be up and about in no time.

Temporary Hire

You'll never stop moving with the hire equipment needed to keep you independent whilst yours is being repaired.

Worldwide Travel

See more of the world with ease, because you can take your own equipment with you while you travel.

Puncture Cover

Upgrade your Mobility Scooter Insurance to our Plus policy to be covered for punctures to your tyres.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

Welcome To The Premier Club

As a very special thank you, all of our policy holders receive free access to the Premier Club Rewards, meaning huge savings on the biggest brands both on the high street and online as well as some great days out.

David Smith
helpful & cheerful lady
Jul 28, 2026
Mrs Dorothy James
Staff were helpful and explained everything clearly It was nice talking to a real person instead of a machine I found them to be understanding at a different time which meant a lot
Jul 28, 2026
Mondeoman
Ever so easy to renew my policy for my mobile scooter and a good price for the policy I need, also a very friendly company to talk to.
Jul 28, 2026
customer
Easy to phone,efficient, polite,and get this, SAME PRICE AS LAST YEAR,,,WOHOOO.😁🤗
Jul 28, 2026
Mrs Janet Fountain
Staff service and they are very helpful
Jul 28, 2026
Dorothy Hollinshead
Very Helpful, and you actually got to speak to a Person almost straight away.
Jul 28, 2026
Mrs Christine O'Connell
Very lovely lady I spoke to on the phone great help and very polite thank you for the service and support l received kind regards and thank you again.
Jul 28, 2026
M Dodd
Would gladly deal with the Comany again for all my mobility needs
Jul 28, 2026
Jennifer Rayment
Easy to contact. Easy to talk to.
Jul 28, 2026
Mr GRAHAM RICHARDS
Very good contact about my cover and all was just right for my purpose.
Jul 28, 2026
Mr Ron Ward
they was very helpfull
Jul 28, 2026
Grumpy nan
Excellent service. Would highly recommend
Jul 28, 2026
Rabia banu
Quick and Easy to deal with
Jul 28, 2026
Richard Secker
quick and informative response
Jul 28, 2026
Audrey Turner
Straightforward. No hassle or pressure selling which would have resulted in my refusal to buy. Quick to respond and very understanding when we thought we had lost the scooter key and needed to claim. Equally quick and helpful when we cancelled the claim because the missing key turned up.the following day. We felt bad for wasting their time but we're not made to feel that way at all.
Jul 28, 2026
SANDRA QUINCE
Everything went smoothly hopefully we will get good service in the future Thanks
Jul 28, 2026
micky.quick
got what you want, when you want it.
Jul 28, 2026
Gillian Plater
Very friendly and professional
Jul 28, 2026
Stephen Bevis
Very professional service received. Quick and easy to renew my insurance policy, catered for the disabled.
Jul 27, 2026
Bryan
A phone call as I’d missed a signature very helpful and pleasant, no hard sell or trying to get me to buy a policy
Jul 27, 2026

FAQ

No. Free Mobility Scooter Insurance means exactly that, it's completely free with no obligation.

Please note however, if you have already had a free insurance policy on your product you will no longer qualify as this offer is only available once.

You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).

Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).

Our Mobility Scooter Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:

Full Breakdown Recovery - Your cover will be extended to also cover recovery in the event of a puncture of battery failure.

Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to the mobility scooter.

Any Driver - covers any person driving your equipment with your permission.

Alternative Mobility Vehicle - If you have an accident whilst using your mobility scooter and at the same time suffer injury which renders the mobility scooter unsuitable, we will pay the cost of a suitable replacement.

Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.

No, unlike other insurance companies we believe in an 'all in one' encompassing policy and want you to be fully covered in the event of a claim.

Yes, to pay monthly there is a small £10 administration charge which is spread over your monthly instalments.

To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.

Although there is no mobility scooter insurance requirement legally, however several institutions highly recommend it.

The Department For Transport state "it is strongly advised that people take out insurance to cover personal safety, other people’s safety and the value of the vehicle."