Kitchen Appliance Cover

Our domestic appliance insurance covers mechanical and electrical breakdown, accidental damage, and includes call-out, labour, and parts.
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This policy protects homeowners and renters against unexpected repair costs. You can cover up to 10 kitchen appliances on a single plan, keeping your home running smoothly.

Mechanical & Electrical Breakdown

We cover the cost of repairs if your appliance stops working due to an internal fault. Whether it is a washing machine that won't spin or a fridge that won't cool, we cover the call-out, parts, and labour to get it running again.

Accidental Damage

This includes protection against unforeseen mishaps that result in your appliance failing to work. If an accident causes physical damage that stops the machine from functioning, we are here to help fix the problem.

Call-out, Parts & Labour Included

You won't face unexpected bills when things go wrong. Your policy covers the full cost of the engineer's call-out, the labour required to fix the issue, and the replacement parts needed to complete the repair.

Multi-Appliance Cover

Simplify your home protection by covering up to 10 household appliances on a single policy. Instead of juggling multiple warranties for your dishwasher, cooker, and freezer, you can protect them all in one convenient place.

Trusted Repair Network

We get you back to normal quickly by using a network of vetted, professional repair agents. This includes specialists like Whirlpool, Beko, and Service Power, ensuring your repairs are carried out by experts.

UK-Based Claims Team

Our dedicated team is based in the UK to support you when you need it most. From the moment you report a fault, we manage the entire process for you, liaising directly with repairers to ensure a smooth resolution.

Get A Quick Quote

You will need the following information
Number of appliances
Appliance age
Appliance value
Your postcode
110
1
* denotes a mandatory field.
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Still need more information? Please call us on 01476513781

Why Mark Bates Ltd?

Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.

Customer Excellence

We put our customers at the heart of everything we do. With a 5-star Trustpilot rating, we’re committed to delivering on our promises and building long-term loyalty through service that exceeds expectations.

People-First Culture

We foster a supportive and positive working environment where every individual is valued. By recognising strengths, understanding challenges, and investing in training and development, we help our team thrive.

Be Different

We believe insurance should work better. That’s why we design innovative, accessible products with real value—always with the customer’s best interests in mind.

David Smith
helpful & cheerful lady
Jul 28, 2026
Mrs Dorothy James
Staff were helpful and explained everything clearly It was nice talking to a real person instead of a machine I found them to be understanding at a different time which meant a lot
Jul 28, 2026
Mondeoman
Ever so easy to renew my policy for my mobile scooter and a good price for the policy I need, also a very friendly company to talk to.
Jul 28, 2026
customer
Easy to phone,efficient, polite,and get this, SAME PRICE AS LAST YEAR,,,WOHOOO.😁🤗
Jul 28, 2026
Mrs Janet Fountain
Staff service and they are very helpful
Jul 28, 2026
Dorothy Hollinshead
Very Helpful, and you actually got to speak to a Person almost straight away.
Jul 28, 2026
Mrs Christine O'Connell
Very lovely lady I spoke to on the phone great help and very polite thank you for the service and support l received kind regards and thank you again.
Jul 28, 2026
M Dodd
Would gladly deal with the Comany again for all my mobility needs
Jul 28, 2026
Jennifer Rayment
Easy to contact. Easy to talk to.
Jul 28, 2026
Mr GRAHAM RICHARDS
Very good contact about my cover and all was just right for my purpose.
Jul 28, 2026
Mr Ron Ward
they was very helpfull
Jul 28, 2026
Grumpy nan
Excellent service. Would highly recommend
Jul 28, 2026
Rabia banu
Quick and Easy to deal with
Jul 28, 2026
Richard Secker
quick and informative response
Jul 28, 2026
Audrey Turner
Straightforward. No hassle or pressure selling which would have resulted in my refusal to buy. Quick to respond and very understanding when we thought we had lost the scooter key and needed to claim. Equally quick and helpful when we cancelled the claim because the missing key turned up.the following day. We felt bad for wasting their time but we're not made to feel that way at all.
Jul 28, 2026
SANDRA QUINCE
Everything went smoothly hopefully we will get good service in the future Thanks
Jul 28, 2026
micky.quick
got what you want, when you want it.
Jul 28, 2026
Gillian Plater
Very friendly and professional
Jul 28, 2026
Stephen Bevis
Very professional service received. Quick and easy to renew my insurance policy, catered for the disabled.
Jul 27, 2026
Bryan
A phone call as I’d missed a signature very helpful and pleasant, no hard sell or trying to get me to buy a policy
Jul 27, 2026

FAQ

Our policy protects your home appliances against mechanical and electrical breakdown, as well as accidental damage that stops them from working. The cover includes the full cost of call-out charges, labour, and replacement parts. This insurance provides protection for unexpected repair bills when your manufacturer's warranty has expired.

Yes, you can cover between one and ten kitchen appliances on a single breakdown policy. Multi-appliance cover is often more cost-effective than buying individual extended warranties. You can mix and match items, including washing machines, dishwashers, tumble dryers, and fridge freezers.

Yes, appliances must be under ten years old when you first take out the policy. We cannot offer new cover for equipment older than ten years. If an insured item reaches ten years of age during your policy term, it will be flagged and removed at your next renewal.

Prices start from just £8.00 per month for a single appliance. The total cost depends on how many items you insure. For example, covering multiple appliances typically reduces the "per item" cost, offering better value than single-item warranties.

Most standard domestic appliance brands are covered. However, we do not cover Miele appliances, range cookers, or any equipment used for commercial purposes. Additionally, the value of each appliance must be no more than £500, or £1,000 for American Fridge Freezers.

ou can buy this insurance if you are renting, provided you own the appliances. If the white goods belong to your landlord, it is usually their responsibility to insure and repair them. This policy is designed for homeowners and tenants who own their own equipment.

We use a network of vetted, UK-based professional repairers. This includes manufacturer-approved agents and national specialists like Whirlpool, Beko, and Service Power, ensuring your appliance is fixed by a qualified expert.

If your appliance is deemed beyond economical repair (BER), it will be removed from your policy. We focus on delivering reliable repairs to keep your existing machines running for as long as possible.

Domestic appliance breakdown insurance is a policy that covers the cost of repairing or replacing your household appliances if they suffer a mechanical or electrical fault. It protects you from unexpected bills by covering call-out charges, labour, and parts for essential items like washing machines, fridges, and cookers.

es, our policy includes accidental damage cover as standard. This means if you unintentionally damage your appliance in a way that stops it from working—such as snapping a door handle or damaging a seal—we will pay for the repairs.

Yes, all call-out fees, labour costs, and replacement parts are fully included. There are no hidden charges for the engineer’s visit, ensuring you won't face unexpected bills when you make a valid claim.

We cover most major UK brands, but there are a few exceptions. We cannot insure Miele appliances, range cookers, or any equipment used for commercial business purposes. All other standard domestic brands are eligible.