Private GP Service

Get 24/7 access to a private GP from a low monthly cost with Mark Bates Ltd. Video consultations and online prescriptions for peace of mind.
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20,886 Reviews

Private GP with 24/7 Access

In Partnership with Independent living group logo

24/7 Telephone Helpline

The service offers round-the-clock support from an experienced GP. The convenient free phone helpline has no limits on consultation time or the number of calls.

Electronic Private Prescriptions

The available doctors can issue private prescriptions that can be delivered via an online pharmacy directly to you home or workplace quickly and discreetly.

Video Consultations

Face-to-face appointments with a doctor can offer more in-depth advice. Booked initially via telephone, video consultations are available seven days a week.

Medical Information Database

You will also have access to a comprehensive health, disease, lifestyle and travel database with up to date information on more than 1,000 topics.

£5 Per Month

Recurring subscription payment, cancel at any time

For a limited time only

How Does It Benefit You?

Convenience

Speak to a GP at any time of the day or night, either on the telephone or video call, from wherever you are in the world.

Choice

The option to speak over the telephone or use the video consultation service.

Quality

All of the doctors are GMC registered, licenced and fit to practice. Issues of all sizes can be discussed in confidence with a doctor.

How Does It Work?

Simply call the 24/7 helpline, where you can speak to an experienced member of the customer service team who will book either a telephone or video consultation with a GP at a convenient time. One of the doctors will call you back at the appointed time, and the consultation begins with no time limit, you can speak to a clinician for as long as necessary about any concerns or symptoms.

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Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

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Still need more information? Please call us on 01476 850722
David Smith
helpful & cheerful lady
Jul 28, 2026
Mrs Dorothy James
Staff were helpful and explained everything clearly It was nice talking to a real person instead of a machine I found them to be understanding at a different time which meant a lot
Jul 28, 2026
Mondeoman
Ever so easy to renew my policy for my mobile scooter and a good price for the policy I need, also a very friendly company to talk to.
Jul 28, 2026
customer
Easy to phone,efficient, polite,and get this, SAME PRICE AS LAST YEAR,,,WOHOOO.😁🤗
Jul 28, 2026
Mrs Janet Fountain
Staff service and they are very helpful
Jul 28, 2026
Dorothy Hollinshead
Very Helpful, and you actually got to speak to a Person almost straight away.
Jul 28, 2026
Mrs Christine O'Connell
Very lovely lady I spoke to on the phone great help and very polite thank you for the service and support l received kind regards and thank you again.
Jul 28, 2026
M Dodd
Would gladly deal with the Comany again for all my mobility needs
Jul 28, 2026
Jennifer Rayment
Easy to contact. Easy to talk to.
Jul 28, 2026
Mr GRAHAM RICHARDS
Very good contact about my cover and all was just right for my purpose.
Jul 28, 2026
Mr Ron Ward
they was very helpfull
Jul 28, 2026
Grumpy nan
Excellent service. Would highly recommend
Jul 28, 2026
Rabia banu
Quick and Easy to deal with
Jul 28, 2026
Richard Secker
quick and informative response
Jul 28, 2026
Audrey Turner
Straightforward. No hassle or pressure selling which would have resulted in my refusal to buy. Quick to respond and very understanding when we thought we had lost the scooter key and needed to claim. Equally quick and helpful when we cancelled the claim because the missing key turned up.the following day. We felt bad for wasting their time but we're not made to feel that way at all.
Jul 28, 2026
SANDRA QUINCE
Everything went smoothly hopefully we will get good service in the future Thanks
Jul 28, 2026
micky.quick
got what you want, when you want it.
Jul 28, 2026
Gillian Plater
Very friendly and professional
Jul 28, 2026
Stephen Bevis
Very professional service received. Quick and easy to renew my insurance policy, catered for the disabled.
Jul 27, 2026
Bryan
A phone call as I’d missed a signature very helpful and pleasant, no hard sell or trying to get me to buy a policy
Jul 27, 2026

FAQ

That's right, we've discounted our usual £12.50 rate to just £5 per month to help out in these though times. We know how important it is to have access to the medical help you need, so don't miss out!