Home Insurance
Complete Buildings & Contents Insurance Cover
For complete peace of mind combine this with our Home Emergency Cover to help and support you if you have an issue in your home.
If you have been claim free for 3 or more years a 30% discount will apply.
If you need to make a change to your policy we won’t sting you with any admin fees.
Extend your policy to cover trees, plants, your lawn and even fixed mobility aids.
Tailor your cover upto £500,000 for buildings cover and £100,000 for contents.
If an item cannot be repaired, we'll replace it with a new one.
Simple online application with the ability to manage your policies.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Get in contact with on of our UK based customer service advisors.
Customer service is our priority.
Why Mark Bates Ltd
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
We put our customers at the heart of everything we do. With a 5-star Trustpilot rating, we’re committed to delivering on our promises and building long-term loyalty through service that exceeds expectations.
We foster a supportive and positive working environment where every individual is valued. By recognising strengths, understanding challenges, and investing in training and development, we help our team thrive.
We believe insurance should work better. That’s why we design innovative, accessible products with real value—always with the customer’s best interests in mind.
FAQ
Valuables are classed as jewellery, watches, gold, silver, precious metals, gemstones, furs, pictures, curios and other works of art and stamp, coin and medal collections.
Yes, your PC is covered whilst in the home.
New for old simply means that we will always replace an item as new.
No, this is only available in addition to home contents cover.
Yes, accidental damage is automatically included.
The manditory excess for buildings cover is £100 increasing to £1,000 in respect of subsidence, heave or landslip.
Cover is provided under this policy for accidental damage to underground services and drain covers at the home for which you are legally liable.
Yes, other than caused by felling or lopping.