In Home Warranty

For riser chairs, beds, hoists and stairlifts, our in home warranties come with free accidental damage cover that starts from day one
Get a quote
Or call 01476 512190
Our Customers Love Us!
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20,886 Reviews

For Riser Chairs, Beds, Hoists & Stairlifts

Our policy includes free accidental damage cover that starts from day one.

Mechanical & Electrical Breakdown

No large repair bills here. If your product stops working through no fault of your own.

Full Cost Of Repair

Our policy will cover the the parts, callout and the labour needed to get you going again.

Flexible Payment Terms

Split the cost over the year to make your pennies stretch that little bit further.

New for Old

If your product is less than three years old we’ll replace it with a new one if it is beyond repair.

Hassle Free Claims

No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.

Accidental Damage

Protecting your equipment from day one against user error and incidents out of your control.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

Got A Manufacturer Warranty?

You can add accidental damage cover to run alongside your live manufacturer warranty and make sure you're fully protected.

This will cover the full cost of your repair including parts, call out & labour charges.

For more information call us on

01476 512190

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David Smith
helpful & cheerful lady
Jul 28, 2026
Mrs Dorothy James
Staff were helpful and explained everything clearly It was nice talking to a real person instead of a machine I found them to be understanding at a different time which meant a lot
Jul 28, 2026
Mondeoman
Ever so easy to renew my policy for my mobile scooter and a good price for the policy I need, also a very friendly company to talk to.
Jul 28, 2026
customer
Easy to phone,efficient, polite,and get this, SAME PRICE AS LAST YEAR,,,WOHOOO.😁🤗
Jul 28, 2026
Mrs Janet Fountain
Staff service and they are very helpful
Jul 28, 2026
Dorothy Hollinshead
Very Helpful, and you actually got to speak to a Person almost straight away.
Jul 28, 2026
Mrs Christine O'Connell
Very lovely lady I spoke to on the phone great help and very polite thank you for the service and support l received kind regards and thank you again.
Jul 28, 2026
M Dodd
Would gladly deal with the Comany again for all my mobility needs
Jul 28, 2026
Jennifer Rayment
Easy to contact. Easy to talk to.
Jul 28, 2026
Mr GRAHAM RICHARDS
Very good contact about my cover and all was just right for my purpose.
Jul 28, 2026
Mr Ron Ward
they was very helpfull
Jul 28, 2026
Grumpy nan
Excellent service. Would highly recommend
Jul 28, 2026
Rabia banu
Quick and Easy to deal with
Jul 28, 2026
Richard Secker
quick and informative response
Jul 28, 2026
Audrey Turner
Straightforward. No hassle or pressure selling which would have resulted in my refusal to buy. Quick to respond and very understanding when we thought we had lost the scooter key and needed to claim. Equally quick and helpful when we cancelled the claim because the missing key turned up.the following day. We felt bad for wasting their time but we're not made to feel that way at all.
Jul 28, 2026
SANDRA QUINCE
Everything went smoothly hopefully we will get good service in the future Thanks
Jul 28, 2026
micky.quick
got what you want, when you want it.
Jul 28, 2026
Gillian Plater
Very friendly and professional
Jul 28, 2026
Stephen Bevis
Very professional service received. Quick and easy to renew my insurance policy, catered for the disabled.
Jul 27, 2026
Bryan
A phone call as I’d missed a signature very helpful and pleasant, no hard sell or trying to get me to buy a policy
Jul 27, 2026

FAQ

To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.

Yes, accidental damage is automatically included.

New for old simply means that we will always replace an item as new.

You can pay for your insurance full by credit/debit card, cheque, postal order and BACS transfer. If you would like to pay in monthly instalments you can speak to one of our advisers.